No water for 3 days!

<p>We have not been able to purchase prepaid water for the past 3 days and residents have been told the water prepaid service is "offline" this has been excruciating and expensive as we were forced to purchase 5l bottles of water and conserve water far beyond what is reasonable. We were given a number by our landlord for a Phillip who's mailbox is full and does not answer. What is going on???</p>