WW
Warren W
1 reviews | Active since Apr 2010
22 Nov 2024, 11:02
No help available
I am rather frustrated. No reply to my whatsapp query nor the email I have sent. Customer care line, no answer. Simple question: I bought a recharge voucher that shows the 2x reset codes plus my recharge code BUT it shows Krn2. Is this meter updated or not?? What does a person do to get help?
Helpful (0)
Replies (1)0
Replies (1)
Citiq Prepaid's replyOfficial
22 Nov 2024, 12:38Hi Marie
Thank you for taking our call.
As per our telephone conversation, The TID Rol***** tokens were generated today that is why when you made a purchase your token shows KRN2.
You will need to physically enter those two key change tokens on the meter.
Kind regards
Citiq Prepaid
Thank you for taking our call.
As per our telephone conversation, The TID Rol***** tokens were generated today that is why when you made a purchase your token shows KRN2.
You will need to physically enter those two key change tokens on the meter.
Kind regards
Citiq Prepaid
Citiq Prepaid's reply22 Nov 2024, 12:38
Official
Hi Marie
Thank you for taking our call.
As per our telephone conversation, The TID Rol***** tokens were generated today that is why when you made a purchase your token shows KRN2.
You will need to physically enter those two key change tokens on the meter.
Kind regards
Citiq Prepaid
Thank you for taking our call.
As per our telephone conversation, The TID Rol***** tokens were generated today that is why when you made a purchase your token shows KRN2.
You will need to physically enter those two key change tokens on the meter.
Kind regards
Citiq Prepaid