LJ
Lindi J
1 reviews | Active since Aug 2025
07 Aug 2025, 09:46
No cash back
A bad company ever, don't even bother using them for meter boxes. They haven't payed me the cash back for 3 months, all documents have been sent to the they don't even respond to my emails, calls even WhatsApp messages
Helpful (0)
Replies (3)0
Replies (3)
Citiq Prepaid's replyOfficial
11 Aug 2025, 08:18Dear Lindi,
Thank you for taking the time to share your comments with us. We sincerely apologies for the frustration you experienced with registering your change of ownership on the meters. As per our discussions with you we have now received all the required verification documents in order to register the change of ownership for these meters. We can also confirm that the change has been completed successfully and your payments will be processed soon.
If you need any further assistance or guidance please don't hesitate to reach out to us immediately.
Warm Regards,
Citiq Management
***
Thank you for taking the time to share your comments with us. We sincerely apologies for the frustration you experienced with registering your change of ownership on the meters. As per our discussions with you we have now received all the required verification documents in order to register the change of ownership for these meters. We can also confirm that the change has been completed successfully and your payments will be processed soon.
If you need any further assistance or guidance please don't hesitate to reach out to us immediately.
Warm Regards,
Citiq Management
***
Citiq Prepaid's reply11 Aug 2025, 08:18
Official
Dear Lindi,
Thank you for taking the time to share your comments with us. We sincerely apologies for the frustration you experienced with registering your change of ownership on the meters. As per our discussions with you we have now received all the required verification documents in order to register the change of ownership for these meters. We can also confirm that the change has been completed successfully and your payments will be processed soon.
If you need any further assistance or guidance please don't hesitate to reach out to us immediately.
Warm Regards,
Citiq Management
***
Thank you for taking the time to share your comments with us. We sincerely apologies for the frustration you experienced with registering your change of ownership on the meters. As per our discussions with you we have now received all the required verification documents in order to register the change of ownership for these meters. We can also confirm that the change has been completed successfully and your payments will be processed soon.
If you need any further assistance or guidance please don't hesitate to reach out to us immediately.
Warm Regards,
Citiq Management
***
LJ
Lindi J's updateReviewer Update
14 Aug 2025, 12:55After my review, I received calls from Citiq to resolve the matter. The issue is now resolved and the money has been payed into my account thank you Citiq. It's an unfortunate that us consumers have to resort to this for us to be assisted. Thank you hellopeter.
LJ
Lindi J's update14 Aug 2025, 12:55
Reviewer Update
After my review, I received calls from Citiq to resolve the matter. The issue is now resolved and the money has been payed into my account thank you Citiq. It's an unfortunate that us consumers have to resort to this for us to be assisted. Thank you hellopeter.
Citiq Prepaid's replyOfficial
14 Aug 2025, 13:01Dear Lindi,
Thank you for your comments. We sincerely appreciate the time you took to share this update.
We are delighted that we could resolve the matter for you and get your payments updated.
If you need any assistance in the future please don't hesitate to reach out to us immediately.
Warm Regards
Citiq Management
Thank you for your comments. We sincerely appreciate the time you took to share this update.
We are delighted that we could resolve the matter for you and get your payments updated.
If you need any assistance in the future please don't hesitate to reach out to us immediately.
Warm Regards
Citiq Management
Citiq Prepaid's reply14 Aug 2025, 13:01
Official
Dear Lindi,
Thank you for your comments. We sincerely appreciate the time you took to share this update.
We are delighted that we could resolve the matter for you and get your payments updated.
If you need any assistance in the future please don't hesitate to reach out to us immediately.
Warm Regards
Citiq Management
Thank you for your comments. We sincerely appreciate the time you took to share this update.
We are delighted that we could resolve the matter for you and get your payments updated.
If you need any assistance in the future please don't hesitate to reach out to us immediately.
Warm Regards
Citiq Management