LP
Lindokuhle P
1 reviews | Active since Mar 2015
23 May 2023, 17:47
Meter troubleshooting
My tenants are complaining about rate at which there units are being depleted. The main supply is prepaid, I do not buy that much electricity to supply my tenants. The units used by my tenants doesn't balance what I buy as their Landlord, I asked that they troubleshoot their meters and the Agent declines. If you want to loose tenants install Citiq Prepaid and deal with stubborn Agents...
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Replies (3)0
Replies (3)
Citiq Prepaid's replyOfficial
25 May 2023, 11:24 Good Day Lindokuhle,
Thank you for taking our call.
As discussed telephonically, we will continue our final troubleshooting for all the meters from the information provided.
One of our agents has been in contact with you and you have advised that you will call us when the electrician is at the property.
If there is anything else that you require assistance with, please don't hesitate to contact us.
Thank you for taking our call.
As discussed telephonically, we will continue our final troubleshooting for all the meters from the information provided.
One of our agents has been in contact with you and you have advised that you will call us when the electrician is at the property.
If there is anything else that you require assistance with, please don't hesitate to contact us.
Citiq Prepaid's reply25 May 2023, 11:24
Official
Good Day Lindokuhle,
Thank you for taking our call.
As discussed telephonically, we will continue our final troubleshooting for all the meters from the information provided.
One of our agents has been in contact with you and you have advised that you will call us when the electrician is at the property.
If there is anything else that you require assistance with, please don't hesitate to contact us.
Thank you for taking our call.
As discussed telephonically, we will continue our final troubleshooting for all the meters from the information provided.
One of our agents has been in contact with you and you have advised that you will call us when the electrician is at the property.
If there is anything else that you require assistance with, please don't hesitate to contact us.
LP
Lindokuhle P's updateReviewer Update
26 May 2023, 15:37Why is your consultant lying to my tenant that he is in contact with me? Its been two todays without any correspondence yet he is lying about having communication with me to the tenant. He promised a new meter cause the one we have is clearly faulty, you such a disappointment as a company. If I am not going to get a new meter just say so, do not lie.
LP
Lindokuhle P's update26 May 2023, 15:37
Reviewer Update
Why is your consultant lying to my tenant that he is in contact with me? Its been two todays without any correspondence yet he is lying about having communication with me to the tenant. He promised a new meter cause the one we have is clearly faulty, you such a disappointment as a company. If I am not going to get a new meter just say so, do not lie.
Citiq Prepaid's replyOfficial
26 May 2023, 17:10Good Day Lindokuhle,
Thank you for your response.
As discussed telephonically with your tenant, we advised that we were in contact with you and requested to arrange for your electrician to be sent to your property to complete the final testing.
We have issued you with a return number to replace the faulty meter. Please provide the return number and faulty meter to the wholesaler and they will supply you with a new meter.
If you require any further assistance, please do not hesitate to contact us.
Thank you for your response.
As discussed telephonically with your tenant, we advised that we were in contact with you and requested to arrange for your electrician to be sent to your property to complete the final testing.
We have issued you with a return number to replace the faulty meter. Please provide the return number and faulty meter to the wholesaler and they will supply you with a new meter.
If you require any further assistance, please do not hesitate to contact us.
Citiq Prepaid's reply26 May 2023, 17:10
Official
Good Day Lindokuhle,
Thank you for your response.
As discussed telephonically with your tenant, we advised that we were in contact with you and requested to arrange for your electrician to be sent to your property to complete the final testing.
We have issued you with a return number to replace the faulty meter. Please provide the return number and faulty meter to the wholesaler and they will supply you with a new meter.
If you require any further assistance, please do not hesitate to contact us.
Thank you for your response.
As discussed telephonically with your tenant, we advised that we were in contact with you and requested to arrange for your electrician to be sent to your property to complete the final testing.
We have issued you with a return number to replace the faulty meter. Please provide the return number and faulty meter to the wholesaler and they will supply you with a new meter.
If you require any further assistance, please do not hesitate to contact us.