MM
Maphefo M

1 reviews | Active since Nov 2022

19 Mar 2025, 17:34

Meter box fixed

Never felt so important and cared for by Sandile and Boitumelo from the call centre at Citiq.i had received tokens to update my meter box yesterday but they were not working,I called in today to ask for help Sandile referred me to a colleague that he knew very well that he would get back to me and assist me (Boitumelo ),he even went out of his way because he had knocked off by that time.I really truly appreciate it it now my letter box is up and running. Citiq you have great employees big ups 😉

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Replies (1)
Citiq Prepaid
Citiq Prepaid's reply20 Mar 2025, 13:11
Official
Greetings Maphefo,

We are thrilled to hear that the level of service you received was to your satisfaction.
Thank you for giving Sandile and Boitumelo their flowers, so will we!

Your positive feedback truly means the world to us.

Kind regards
Citiq Prepaid