NH
Noreen H
1 reviews | Active since Apr 2015
12 Aug 2022, 10:35
LANDLORDS NEED ADDRESSING!!!
Quite a bit is said about service levels of Citiq and rightly so. However, in respect of high rates, please check with your landlord that he has submitted his electricity account whenever an increase of eskom electricity rate occurs. He is supposed to send the account showing increase to Citiq, and in turn, they will update the system and amend charges. Address to Landlord in writing; if this is not done, Citiq inserts a rate. If he refuses to do so, advise him that terms and conditions are on citiq website and write to Housing Tribunal and ask them to intervene.
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Replies (1)Citiq Prepaid's replyOfficial
12 Aug 2022, 11:46Good morning Noreen, Thank you for taking our call. We appreciate your feedback and compliment.
Citiq Prepaid's reply12 Aug 2022, 11:46
Official
Good morning Noreen, Thank you for taking our call. We appreciate your feedback and compliment.
