I was very frustrate...

Dear Mvuleni,

Thank you so much for taking the time to share your comments with us. We sincerely apologise for the frustration you experienced with our systems last week, and we would like to reassure you of our continued commitment to delivering great customer experiences. 

We will continue to maintain high standards of service to ensure we meet your expectations going forward.

If you need any assistance, please reach out to us immediately. We are here to help.

Warm Regards,
Citiq Management