SM
Selebalo M
1 reviews | Active since Oct 2020
11 Apr 2023, 09:19
Horrible Customer Service
Unfortunately there's no rating lower than one star, Their customer service is horrible, call centre, email and WhatsApp, All horrible. At this point I dont even want my issue resolved, I just want to deregister the Meter and install Recharger and be rid of stress.
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Replies (2)
Citiq Prepaid's replyOfficial
11 Apr 2023, 12:08Good Day Selebalo,
Thank you for taking our call earlier today. Further to our conversation, please see the feedback below:
As telephonically discussed, we apologize for the delay in responding to your query. We have addressed the matter with the relevant team.
In order to resolve your query, please complete the change of ownership form, followed by the supporting documents that are emailed to you. Thank you for your patience.
If you require any further assistance please do not hesitate to contact us.
Citiq Prepaid's reply11 Apr 2023, 12:08
Official
Good Day Selebalo,
Thank you for taking our call earlier today. Further to our conversation, please see the feedback below:
As telephonically discussed, we apologize for the delay in responding to your query. We have addressed the matter with the relevant team.
In order to resolve your query, please complete the change of ownership form, followed by the supporting documents that are emailed to you. Thank you for your patience.
If you require any further assistance please do not hesitate to contact us.
SM
Selebalo M's updateReviewer Update
17 Apr 2023, 17:18Thank you very much for having this sorted, special thanks to Kimera, thank you for your excellent customer service.
SM
Selebalo M's update17 Apr 2023, 17:18
Reviewer Update
Thank you very much for having this sorted, special thanks to Kimera, thank you for your excellent customer service.