1 reviews | Active since Jan 2013
Get your house in order!
My prior post was deleted by Hellopeter due to some issue or the other nonetheless I did receive a callout from Heinz who did promise to afford me the basics of any supp**** unit which are as follows:
(1) Installation instructions (2) Basic shortcut codes for the tenant to apply their purchased vouchers.
The noted rep - Guy - Cell: terminating in 9153 can never be reached nor is this a provided email address and to boot, Citiq refuses to sell the noted licensed units for electricity and water directly from their website.
Now both Hexing and Inzala water meters need to get their thumbs out of their butts because as Landlords we are businesses that need to navigate the difficulty of commercial tenants timetable and roster in order to prevent their production line from any downtime.
I don't want another call explaining this, that or the other. Get us the installation instructions and a basic shortcut/cheat card for the water maters operations with the keypad.
The call center is great but also tenants don't want to be wasting time with continuous questions of 'security checks' et al
Get your house in order and into the 2025 with the noted technology
We sincerely apologise for the inconvenience and delay in getting the required documents to you.
As per our interactions with you on email, we have provided you with detailed user guides and technical information on the meters you needed assistance with. In addition we have also supp**** you with a comprehensive list of all wholesale partners in the KwaZulu Natal area. This list will help you identify a suitable wholesaler in your area that you may purchase our products from.
We truly value your business and if you need any further assistance or guidance please reach out to us immediately. We are here to help.
Warm Regards
Citiq Management
We sincerely apologise for the inconvenience and delay in getting the required documents to you.
As per our interactions with you on email, we have provided you with detailed user guides and technical information on the meters you needed assistance with. In addition we have also supp**** you with a comprehensive list of all wholesale partners in the KwaZulu Natal area. This list will help you identify a suitable wholesaler in your area that you may purchase our products from.
We truly value your business and if you need any further assistance or guidance please reach out to us immediately. We are here to help.
Warm Regards
Citiq Management
