UU
Ushen Ushen.kassie

1 reviews | Active since Jun 2022

09 Sept 2025, 12:53

Excellent service 👏 Nomfundo Zonke

I would like to compliment Nomfundo Zonke for her outstanding service .

She definitely went the extra mile to ensure that my water meter was registered and fully operational .

We experienced trouble pairing the key pad

Nomfundo was well educated on the product , professional and patient

Her customer care/service was truly amazing throughout the process .

It’s rare to find such dedication and efficiency . I am very grateful for her excellent assistance . Citiq greatest asset thank you mam

0
Replies (3)
Citiq Prepaid
Citiq Prepaid's reply09 Sept 2025, 14:23
Official
Dear Ushen,

Thank you so much for sharing your positive feedback with us. We sincerely appreciate the amazing words and we are delighted we could deliver a great experience to you. 
We will continue to maintain high standards of service in order to meet your expectations.

If you need any further assistance please contact us immediately.

Warm Regards,
Citiq Management
UU
Ushen Ushen.kassie's update09 Sept 2025, 17:49
Reviewer Update
Please consider giving Nomfundo an increase 💸 😂
Citiq Prepaid
Citiq Prepaid's reply11 Sept 2025, 07:26
Official
Thank you for the recommendation Ushen. 

We will certainly look into this and see what we can do...

Thank you so much