PP
Pearl P
1 reviews | Active since Dec 2023
05 Dec 2025, 09:01
Electricity
I bought electricity for the wrong meter so they can’t assist me to reverse my funds they nothing they can do.
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Replies (1)
Citiq Prepaid's replyOfficial
05 Dec 2025, 11:15Dear Pearl,
We sincerely apologise for the frustration and inconvenience in this unfortunate situation.
We are investigating the situation to determine how we could possibly assist in rectifying this situation. We will remain in touch with you telephonically until the matter is resolved and we can provide you with confirmation that all is in order.
We remain committed to providing you with a superb service.
If you need any further assistance please reach out to us immediately. We are here to help.
Warm Regards
Citiq Management
We sincerely apologise for the frustration and inconvenience in this unfortunate situation.
We are investigating the situation to determine how we could possibly assist in rectifying this situation. We will remain in touch with you telephonically until the matter is resolved and we can provide you with confirmation that all is in order.
We remain committed to providing you with a superb service.
If you need any further assistance please reach out to us immediately. We are here to help.
Warm Regards
Citiq Management
Citiq Prepaid's reply05 Dec 2025, 11:15
Official
Dear Pearl,
We sincerely apologise for the frustration and inconvenience in this unfortunate situation.
We are investigating the situation to determine how we could possibly assist in rectifying this situation. We will remain in touch with you telephonically until the matter is resolved and we can provide you with confirmation that all is in order.
We remain committed to providing you with a superb service.
If you need any further assistance please reach out to us immediately. We are here to help.
Warm Regards
Citiq Management
We sincerely apologise for the frustration and inconvenience in this unfortunate situation.
We are investigating the situation to determine how we could possibly assist in rectifying this situation. We will remain in touch with you telephonically until the matter is resolved and we can provide you with confirmation that all is in order.
We remain committed to providing you with a superb service.
If you need any further assistance please reach out to us immediately. We are here to help.
Warm Regards
Citiq Management