Doesnt pay the landlord

<p>Last week Monday I contacted the citiq prepaid support regarding when does payment are made to the landlord, they said it is paid on the 1st-7th of every month. I told them the landlord havent received the payment and they did ask for the banking detail, I did gave them the banking detail and they say it is the correct banking detail as per the clients profile and they say "payment has been made". On Wednesday the lanlord say they still havent received the payment so I emailed the citiq prepaid support and since they havent rep**** me.</p> <p> </p> <p>The purpose of having the prepaid meter is to prevent the tenant not paying the electricity bill to the landlord and it seems like the same problem still occurs after using the prepaid meter. Thanks for the terrible experience, the landlord will be changing the prepaid meter to the kwh meter. </p>