MK
Milande K

1 reviews | Active since Dec 2019

19 Dec 2019, 20:44

Discrepancy in units received

When we bought electricity on the 1st of December we received 461.1 units, we just bought again, but this time we received 392.8 units. A 68.3 unit difference, how is this possible?

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Replies (1)
Citiq Prepaid
Citiq Prepaid's reply01 Jan 2020, 14:47
Official
Hi Milande

We have escalated your query to our call centre, they will contact you directly to discuss this.