Compliment Lerato Misimango

Eventually got hold of a Call Centre Agent. Lerato Misimango... What an amazing customer experience I had with her. She exceeded my customer expectations. Eloquent, professional and very patient does not describe my call with her. She was well informed of the TID rol***** process and explained and answered all my questions about the pre paid meter. Citiq is lucky to have a great worker of her calibre.