Citiq refusing to pay us
Warning to landlords. Citiq is holding our funds for a year already. I have called 4 times to change bank details in 4 months, its either that they are not competent, or dont want to.
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Citiq Prepaid's replyOfficial
09 Sept 2025, 09:04Dear Naeem,
Thank you for taking the time to share your comments with us. We sincerely apologise for the terrible experience and frustration with regards to getting the documentation finalised and payments loaded.
As per our discussions with you, we have now resolve the issue and the process is now fully completed. We are extremely thankful for your patience and understanding.
At Citiq we take great pride in our service and will take corrective action to prevent this failure going forward.
If you need any further assistance please done hesitate to contact us immediately.
Warm Regards
Citiq Management
Thank you for taking the time to share your comments with us. We sincerely apologise for the terrible experience and frustration with regards to getting the documentation finalised and payments loaded.
As per our discussions with you, we have now resolve the issue and the process is now fully completed. We are extremely thankful for your patience and understanding.
At Citiq we take great pride in our service and will take corrective action to prevent this failure going forward.
If you need any further assistance please done hesitate to contact us immediately.
Warm Regards
Citiq Management
Citiq Prepaid's reply09 Sept 2025, 09:04
Official
Dear Naeem,
Thank you for taking the time to share your comments with us. We sincerely apologise for the terrible experience and frustration with regards to getting the documentation finalised and payments loaded.
As per our discussions with you, we have now resolve the issue and the process is now fully completed. We are extremely thankful for your patience and understanding.
At Citiq we take great pride in our service and will take corrective action to prevent this failure going forward.
If you need any further assistance please done hesitate to contact us immediately.
Warm Regards
Citiq Management
Thank you for taking the time to share your comments with us. We sincerely apologise for the terrible experience and frustration with regards to getting the documentation finalised and payments loaded.
As per our discussions with you, we have now resolve the issue and the process is now fully completed. We are extremely thankful for your patience and understanding.
At Citiq we take great pride in our service and will take corrective action to prevent this failure going forward.
If you need any further assistance please done hesitate to contact us immediately.
Warm Regards
Citiq Management