DD
Dewald D
1 reviews | Active since Mar 2020
16 Mar 2020, 17:05
Citiq Prepaid poor service and very expensive
Citiq prepaid is chewing my money. I buy R100 worth of electricity and only get 34kwh (units). This is frustrating. i live in a apartment and have citiq sub prepaid electricity meter. I really want someone to give me feedback on my review
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Citiq Prepaid's replyOfficial
17 Mar 2020, 11:39Hi Dewald, we encourage you to speak to your landlord regarding any tariff-related questions.
For more information on how tariffs are calculated, please visit https://www.citiqprepaid.co.za/faq/#does-all-my-money-go-into-purchasing-units.
To discuss any other aspect of our service you are welcome to contact Citiq Prepaid’s call centre on ***.
For more information on how tariffs are calculated, please visit https://www.citiqprepaid.co.za/faq/#does-all-my-money-go-into-purchasing-units.
To discuss any other aspect of our service you are welcome to contact Citiq Prepaid’s call centre on ***.
Citiq Prepaid's reply17 Mar 2020, 11:39
Official
Hi Dewald, we encourage you to speak to your landlord regarding any tariff-related questions.
For more information on how tariffs are calculated, please visit https://www.citiqprepaid.co.za/faq/#does-all-my-money-go-into-purchasing-units.
To discuss any other aspect of our service you are welcome to contact Citiq Prepaid’s call centre on ***.
For more information on how tariffs are calculated, please visit https://www.citiqprepaid.co.za/faq/#does-all-my-money-go-into-purchasing-units.
To discuss any other aspect of our service you are welcome to contact Citiq Prepaid’s call centre on ***.