dS
diVan S
1 reviews | Active since Nov 2014
10 Aug 2022, 09:00
Citiq prepaid no go
I would not recommend this company strongly because to anyone to solve a prepaid issue. They are *********** of resolving issues but fast to do applications. They are not responding to any of my billing queries and send me different statements...
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Replies (3)
Citiq Prepaid's replyOfficial
10 Aug 2022, 10:04Hi Divan, Thank you for taking our call. Our statements are automatically sent to you every month and you can also log on to our online management portal on www.citiqprepaid.co.za using your email address as your user name and the password you created to draw different types of statements and to manage your meters.
Citiq Prepaid's reply10 Aug 2022, 10:04
Official
Hi Divan, Thank you for taking our call. Our statements are automatically sent to you every month and you can also log on to our online management portal on www.citiqprepaid.co.za using your email address as your user name and the password you created to draw different types of statements and to manage your meters.
dS
diVan S's updateReviewer Update
10 Aug 2022, 10:10You don't don't mention we didn't finish the call because of your operater that almost screaming at me and don't give me a chance to explain my situation. Go back as calls are recorded? I would appreciate your feedback on recording.
dS
diVan S's update10 Aug 2022, 10:10
Reviewer Update
You don't don't mention we didn't finish the call because of your operater that almost screaming at me and don't give me a chance to explain my situation. Go back as calls are recorded? I would appreciate your feedback on recording.
Citiq Prepaid's replyOfficial
10 Aug 2022, 15:19Good afternoon Divan, thank you for taking my call. I trust that your query has now been resolved. If you have any further questions please feel free to contact us to assist you further. Kind regards Hennerick.
Citiq Prepaid's reply10 Aug 2022, 15:19
Official
Good afternoon Divan, thank you for taking my call. I trust that your query has now been resolved. If you have any further questions please feel free to contact us to assist you further. Kind regards Hennerick.