NM
Noxolo M

1 reviews | Active since Jun 2012

19 Apr 2021, 12:48

CITIQ PREPAID METERS are UNRELIABLE - *******

I have installed a CITIQ prepaid meter, it only lasted over one year which is a warranty period, then the meter stopped working. Upon speaking to different call center operators including Llewellyn i was advised that I need to buy a new prepaid meter, as this one is out of warranty. I asked if they can assist me in assessing the unit to see what is wrong with it and they told me there is nothing for CITIQ to do. This company takes no accountability/ responsibility for units they sell after the sale. PATHETIC. One year old appliances get fixed NOT REPLACED.

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Replies (1)
Citiq Prepaid
Citiq Prepaid's reply20 Apr 2021, 12:57
Official
Hi Noxolo

We're sorry to hear the trouble you have had. Someone from our team will contact you directly.