Citiq Prepaid follow up.

I got a call from Kaylin [hope I spelt his name correct] from Citiq Prepaid to follow up on the issue I was having. I had received the tokens the very next day that supposedly was cancelled which I had mentioned to him. Not only did he apologize for the hassles I had on the 17th April but I was given free token to say that they apologize as they are busy training new staff and hoping that it will improve customer service. Thank you for taking the time to follow up. More staff members should be like this gentleman.