JN
Jacobus N
1 reviews | Active since Jul 2017
05 Sept 2025, 14:41
Citiq No Response
I have been phoning out and wasted more than R120 trying to phone citiq urgently wrt a problem if my electricity suddenly not accepting my tokens since yesterday but they just don't answer the phones or the wattsupp.PLEASE what must I do.
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Replies (2)JN
Jacobus N's updateReviewer Update
05 Sept 2025, 20:14I want to say thank you very much for excellent response and service from citiq after my complaint.Problem was solved within a few hour****vellent.
JN
Jacobus N's update05 Sept 2025, 20:14
Reviewer Update
I want to say thank you very much for excellent response and service from citiq after my complaint.Problem was solved within a few hour****vellent.
Citiq Prepaid's replyOfficial
08 Sept 2025, 07:33Dear Jacobus,
Thank you for taking the time to share your comments with us. We apologise for the frustration in getting your query resolved, however we are delighted we could resolve the matter for you.
Your patience and understanding is greatly appreciated in this regard.
If you need any further assistance please reach out to us immediately. We are here to help.
Warm Regards,
Citiq Management
Thank you for taking the time to share your comments with us. We apologise for the frustration in getting your query resolved, however we are delighted we could resolve the matter for you.
Your patience and understanding is greatly appreciated in this regard.
If you need any further assistance please reach out to us immediately. We are here to help.
Warm Regards,
Citiq Management
Citiq Prepaid's reply08 Sept 2025, 07:33
Official
Dear Jacobus,
Thank you for taking the time to share your comments with us. We apologise for the frustration in getting your query resolved, however we are delighted we could resolve the matter for you.
Your patience and understanding is greatly appreciated in this regard.
If you need any further assistance please reach out to us immediately. We are here to help.
Warm Regards,
Citiq Management
Thank you for taking the time to share your comments with us. We apologise for the frustration in getting your query resolved, however we are delighted we could resolve the matter for you.
Your patience and understanding is greatly appreciated in this regard.
If you need any further assistance please reach out to us immediately. We are here to help.
Warm Regards,
Citiq Management