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Wayne S
1 reviews | Active since Oct 2020
04 Oct 2020, 02:21
Citiq internet payment into an fnb account
My cell phone was stollen last week. Been trying to get an access code from ABSA to reinstall my bank app on my phone. What a mission. Out of desperation I paid Citiq R800 on Thursday 1Sep by internet transfer. Its now Sunday and still no code. I needed to R50 on Friday Saturday and I guess Sunday again. What do I do.
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Replies (3)
Citiq Prepaid's replyOfficial
06 Oct 2020, 11:27Hi Wayne
We're sorry to hear about the issues you have experienced. We have escalated this matter to our call centre, they will contact you directly.
We're sorry to hear about the issues you have experienced. We have escalated this matter to our call centre, they will contact you directly.
Citiq Prepaid's reply06 Oct 2020, 11:27
Official
Hi Wayne
We're sorry to hear about the issues you have experienced. We have escalated this matter to our call centre, they will contact you directly.
We're sorry to hear about the issues you have experienced. We have escalated this matter to our call centre, they will contact you directly.
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Wayne S's updateReviewer Update
06 Dec 2020, 16:05I've been wanting to post a huge thanks to the speedy response. I received an email from Zinzile the same day with the prepaid code. We quick to complain but slow to say thank.
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Wayne S's update06 Dec 2020, 16:05
Reviewer Update
I've been wanting to post a huge thanks to the speedy response. I received an email from Zinzile the same day with the prepaid code. We quick to complain but slow to say thank.
Citiq Prepaid's replyOfficial
09 Dec 2020, 13:41Thank you for the positive feedback Wayne. We're glad Zinzile was able to assist you. If you have a moment, we would appreciate it if you left us a Google Review - https://g.page/CitiqPrepaid-Gauteng/review?rc
Citiq Prepaid's reply09 Dec 2020, 13:41
Official
Thank you for the positive feedback Wayne. We're glad Zinzile was able to assist you. If you have a moment, we would appreciate it if you left us a Google Review - https://g.page/CitiqPrepaid-Gauteng/review?rc