1 reviews | Active since Oct 2016
Citiq ****************
<p>I have never in my life experienced this where i buy 100 electricity and only get 42 units! Its **************** what happend to the time one buys 100 electricity and u receive about 90 units? This is the worse thing right now to me and i want it removed! And to top it off it goes so quick, the units literally fly! And my geyser i put off now because of this ******* yet my lights are flying! Why why why???</p> <p>Citiq u guys are a complete waste of money and i wouldnt even want my enemy to get ur meters!</p>
Dear Ameerah
We are very sorry that you are not satisfied with your Citiq Prepaid meter....let us try and help you...
Please note that the tariff that Citiq Prepaid charges is set by the Landlord, and not by Citiq Prepaid. The Landlord uses our meters to RECOVER his cost of providing electricity to his tenants, and should set his tariff at the same that he/she pays the Municipality / Eskom.
It is possible that your prepaid meter has been not been set to the correct tariff by your property owner on registration......if you supply us with your meter number, we can look into it, and ensure that you are being charged the appropriate tariff for your residential area.
If we can see that the tariff is incorrect, we can contact your owner to instruct us to change it.
Kind regards
Simon (Director - Operations)
Dear Ameerah
We are very sorry that you are not satisfied with your Citiq Prepaid meter....let us try and help you...
Please note that the tariff that Citiq Prepaid charges is set by the Landlord, and not by Citiq Prepaid. The Landlord uses our meters to RECOVER his cost of providing electricity to his tenants, and should set his tariff at the same that he/she pays the Municipality / Eskom.
It is possible that your prepaid meter has been not been set to the correct tariff by your property owner on registration......if you supply us with your meter number, we can look into it, and ensure that you are being charged the appropriate tariff for your residential area.
If we can see that the tariff is incorrect, we can contact your owner to instruct us to change it.
Kind regards
Simon (Director - Operations)