IF
Ilze F
1 reviews | Active since Feb 2018
29 Nov 2022, 08:13
Citiq customer care
Taheera from Citiq promptly contacted me to try and resolve my issue with the purchasing of tokens. There seem to be a problem with the communication between the provider and the banks. Or perhaps load shedding is also to blame. Beside this problem I must say her customer care is commendable. Citiq just need to train their WhatsApp correspondents to be more caring.
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Citiq Prepaid's replyOfficial
29 Nov 2022, 10:08Good morning Ilze, thank you for taking my call. We appreciate the feedback that you have given us, we will provide our team with the necessary training that is required.
For any further assistance please do not hesitate to contact us.
For any further assistance please do not hesitate to contact us.
Citiq Prepaid's reply29 Nov 2022, 10:08
Official
Good morning Ilze, thank you for taking my call. We appreciate the feedback that you have given us, we will provide our team with the necessary training that is required.
For any further assistance please do not hesitate to contact us.
For any further assistance please do not hesitate to contact us.