DO
Deon O

1 reviews | Active since Nov 2024

25 Nov 2024, 11:29

Citiq

With this company I cannot complain about the service because sevice does not exhist . I have two prepaid meters from my tenants that are unaible to reset . All they say is when you buy a token you will get three numbers that you have to slot in . That is a lie . I bought from three different places and each time received only one recharge number that shows an error as soos as you slot it in . It is impossible to get anyone from citiq to help you . Not on the phone numbers , not on whatsapp not on email .

0
Replies (1)
Citiq Prepaid
Citiq Prepaid's reply26 Nov 2024, 12:30
Official
Hi Deon

Thank you for taking our call.

As per our telephone conversation, your meters have been upgraded to KRN 2.


Kind regards
Citiq Prepaid