MM
Mologadi M

1 reviews | Active since Sept 2021

09 Sept 2021, 11:52

Citiq are ***** and *******

So I live in Klersdorp where the City of Maoltosana tariff schedule states:

This tariff shall apply to electricity supp**** to : Amateur sporting clubs Charitable institutions Churches Council hostels Government dwellings Indigent consumers ( first 50 kWh free of charge ) Private dwelling-houses Residential flats Retirement and care centres Townhouses Per unit consumed Block 1 ( 1 - 50 kWh ) R1,2658 Block 2 ( 51 - 350 kWh ) R1,6180 Block 3 ( 351 - 600 kWh ) R2,1758 Block 4 ( 601 - 1500 kWh ) R2,4993 Block 5 ( >1500 kWh ) R2,6314

Now there is VAT and the Citiq service fee, all which makes sense. but my Base Fare is R2.70 per unit. Citiq's argument on Hello Peter to complaining tenants is the city's tariff, which is Much lower than their base fare, and the Incline block, which is in some cases less than half the Citiq base fare. For instance Citiq charges 113% MORE for the units in block 1 where i live So either Citiq is helping my landlord make a profit *******ly, or they are skimming from the top of why they reimburse my landlord. Either way Citiq is *****ing from the tenants

0
Replies (1)
Citiq Prepaid
Citiq Prepaid's reply11 Sept 2021, 14:54
Official
Hi Mologadi,

 We urge you to contact the landlord with regards to the tariff query, unfortunately, the landlord needs to advise us on the rate set for recovery.
The landlord can reach us on ***or alternatively email us at ***.  We do apologise for any inconvenience caused on your part.