Citiq

I bought prepaid meter boxes and called to register them at the time they only wanted my identity document and contact details togetherwith my bank statement. All was submitted then when I called them month end regarding the cash back that I'm supposed to get I was told the account Is blocked coz my name does not appear on the deed mind you I was never told upon registration so I decided to change the ownership to my sister coz her name appears that was 2 months ago every time we call they tell us they've escalated the matter and they will call us which they never do and we haven't received a cent and the boxes are still working to this day.