AB
Anita B
1 reviews | Active since Nov 2019
23 Nov 2022, 11:24
Buying via App problematic
Cannot make purchases via the App. Most of the times not working.
Helpful (0)
Replies (2)0
Replies (2)
Citiq Prepaid's replyOfficial
23 Nov 2022, 12:27Good Day Anita,
Thank you for bringing this issue to our attention. We have tried contacting you telephonically but the line seems to go directly to voicemail. Is there an alternative number that we could try calling or is there a specific time you would prefer us to call you in order to assist.
Thank you for bringing this issue to our attention. We have tried contacting you telephonically but the line seems to go directly to voicemail. Is there an alternative number that we could try calling or is there a specific time you would prefer us to call you in order to assist.
Citiq Prepaid's reply23 Nov 2022, 12:27
Official
Good Day Anita,
Thank you for bringing this issue to our attention. We have tried contacting you telephonically but the line seems to go directly to voicemail. Is there an alternative number that we could try calling or is there a specific time you would prefer us to call you in order to assist.
Thank you for bringing this issue to our attention. We have tried contacting you telephonically but the line seems to go directly to voicemail. Is there an alternative number that we could try calling or is there a specific time you would prefer us to call you in order to assist.
Citiq Prepaid's replyOfficial
24 Nov 2022, 13:10Good Day Anita, we have tried contacting you again today but the line still goes directly to voicemail. Our development team is aware of the issue and they are currently working on resolving it as soon as possible. In the interim, we ask that you kindly purchase using the alternative channels.
Citiq Prepaid's reply24 Nov 2022, 13:10
Official
Good Day Anita, we have tried contacting you again today but the line still goes directly to voicemail. Our development team is aware of the issue and they are currently working on resolving it as soon as possible. In the interim, we ask that you kindly purchase using the alternative channels.