Best Customer experience 👌

We moved into a new place this month with Citiq Prepaid meter. When we did a top up purchase we realized we were on the wrong tariffs. Hamlin from the customer care team was super professional and assisted me. She said she would phone me back and within less than 10 mins she called and my problem was resolved and fixed. Hamlin is really friendly and she really listened when I was explaining my problem before try to solve my problem. Best experience I have had in a very long time. Thank you so much