RP
Rikus P
1 reviews | Active since Mar 2009
13 Sept 2020, 19:14
Bad service - High rate
I'm an installer. I installed a meter and after consultation with the property owner, we decided to have the rate at R2 a unit. I also communicated this to Cutiq via email. Low and behold. They charge almost R3 a unit. This is not what I instructed. After numerous calls and wasted airtime, the issue is still not resolved. Rikus Potgieter ***
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Citiq Prepaid's replyOfficial
14 Sept 2020, 14:20Hi Rikus
We apologise for the inconvenience this has caused you and your client. We have confirmed that you have been assisted and that the tariff has been correctly set.
We apologise for the inconvenience this has caused you and your client. We have confirmed that you have been assisted and that the tariff has been correctly set.
Citiq Prepaid's reply14 Sept 2020, 14:20
Official
Hi Rikus
We apologise for the inconvenience this has caused you and your client. We have confirmed that you have been assisted and that the tariff has been correctly set.
We apologise for the inconvenience this has caused you and your client. We have confirmed that you have been assisted and that the tariff has been correctly set.