LD
Leago D
1 reviews | Active since Mar 2025
29 Mar 2025, 11:20
BAD SERVICE
I am appauld by the service I have received from this company.
I have been without water since yesterday 7am. I bought a token 3x and I have not received my tokens 29hrs later, how fair is that. I have called multiple times and used your whatsapp service multiple times. Nothing has been done.
Your service is ridiculous. Improvements need to be done.
To Owners. DO NOT USE THIS SERVICE.
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Replies (1)
Citiq Prepaid's replyOfficial
01 Apr 2025, 15:28Good day Leago,
We have tried calling you a few times to express our sincerest apologies. As much as the matter was resolved on Saturday, we take full accountability for the fact that you were inconvenienced in the process; this is certainly not the service we aim to provide, and we will actively work towards bettering all our platforms.
Kind Regards,
Citiq Prepaid Team
We have tried calling you a few times to express our sincerest apologies. As much as the matter was resolved on Saturday, we take full accountability for the fact that you were inconvenienced in the process; this is certainly not the service we aim to provide, and we will actively work towards bettering all our platforms.
Kind Regards,
Citiq Prepaid Team
Citiq Prepaid's reply01 Apr 2025, 15:28
Official
Good day Leago,
We have tried calling you a few times to express our sincerest apologies. As much as the matter was resolved on Saturday, we take full accountability for the fact that you were inconvenienced in the process; this is certainly not the service we aim to provide, and we will actively work towards bettering all our platforms.
Kind Regards,
Citiq Prepaid Team
We have tried calling you a few times to express our sincerest apologies. As much as the matter was resolved on Saturday, we take full accountability for the fact that you were inconvenienced in the process; this is certainly not the service we aim to provide, and we will actively work towards bettering all our platforms.
Kind Regards,
Citiq Prepaid Team