Bad service/ *********** call centre

I 4 bought prepaid meter box last year October, we've been struggling to register them with citiq we are taken from pillar to post, this is so annoying having consultants who can not perfom their duties. Even when you send whatsapp they keep on saying we are processing but nothing is done. Meter boxes where bought for Abakwamaziya bottle store Siyathemba Balfour Mpumalanga Metre boxed not registered *** ***