VN
Vivian N

1 reviews | Active since Oct 2016

28 Feb 2017, 16:54

BAD BAD BAD after sales service!!!

<p>I bought 4 meters from Citiq prepaid. I have been asking for statements since October 2015, and still havent received anything (imagine!). I have called the call centre many times, contacted Tinus many times, i have exhasted all avenues but to no avail. I have also requested for the banking details to be updated and this is still not done. SOMEBODY PLEASE HELP!!! </p>

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Replies (1)
Citiq Prepaid
Citiq Prepaid's reply28 Feb 2017, 21:01
Official

Dear Vivian

Thank you for your feedback.

Please accept our apologies for your difficulties in obtaining your reports.

Please supply us with one of your meter numbers, and we will ensure that your reports re emails to your straight away.

Kind regards

The CPP Team