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Debbie R

1 reviews | Active since Sept 2025

09 Sept 2025, 08:34

At first we were struggling to get all the documents that was sent to be loaded and for the money to be paid into our account, ever since I started working with Keshav, I received good service and he always called me back if he was not available when I ca

At first we were struggling to get all the documents that was sent to be loaded and for the money to be paid into our account, ever since I started working with Keshav, I received good service and he always called me back if he was not available when I called. All the other agents working within the call centre was friendly and always tried to assist me without issues, I never had problems at all. The only issue we had was the uploading of our details in order for the payments to be made into our account. Further on, I had no other issues

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Replies (1)
Citiq Prepaid
Citiq Prepaid's reply09 Sept 2025, 09:00
Official
Dear Debbie,

Thank you so much for sharing your positive feedback with us. We sincerely appreciate the kind words and we are delighted we could deliver a great experience to you. 
We will continue to maintain high standards of service in order to meet your expectations.

If you need any further assistance please contact us immediately.

Warm Regards,
Citiq Management