DP
Dan P
1 reviews | Active since May 2016
03 Sept 2025, 21:57
Absolutley shocking service
Hopeless customer service. Cant get them to even assist. Absolutley shocking service.
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Replies (1)
Citiq Prepaid's replyOfficial
04 Sept 2025, 12:24Dear Dan,
Thank you for taking the time to share your comments with us. We sincerely apologise for the terrible experience and frustration with the change of ownership process.
As per our discussions with you, we have now resolve the issue and the process is now fully completed. We are extremely thankful for your patience and understanding.
At Citiq we take great pride in our service and will take corrective action to prevent this failure going forward.
If you need any further assistance please done hesitate to contact us immediately.
Warm Regards
Citiq Management
Thank you for taking the time to share your comments with us. We sincerely apologise for the terrible experience and frustration with the change of ownership process.
As per our discussions with you, we have now resolve the issue and the process is now fully completed. We are extremely thankful for your patience and understanding.
At Citiq we take great pride in our service and will take corrective action to prevent this failure going forward.
If you need any further assistance please done hesitate to contact us immediately.
Warm Regards
Citiq Management
Citiq Prepaid's reply04 Sept 2025, 12:24
Official
Dear Dan,
Thank you for taking the time to share your comments with us. We sincerely apologise for the terrible experience and frustration with the change of ownership process.
As per our discussions with you, we have now resolve the issue and the process is now fully completed. We are extremely thankful for your patience and understanding.
At Citiq we take great pride in our service and will take corrective action to prevent this failure going forward.
If you need any further assistance please done hesitate to contact us immediately.
Warm Regards
Citiq Management
Thank you for taking the time to share your comments with us. We sincerely apologise for the terrible experience and frustration with the change of ownership process.
As per our discussions with you, we have now resolve the issue and the process is now fully completed. We are extremely thankful for your patience and understanding.
At Citiq we take great pride in our service and will take corrective action to prevent this failure going forward.
If you need any further assistance please done hesitate to contact us immediately.
Warm Regards
Citiq Management