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t.kambula t.kambula
1 reviews | Active since Nov 2016
06 Jul 2020, 18:04
50% to the landlord such a day ******* to poor.
What a *******..buying r200 ( which is supposed to be around 62 units and receive units for r100 which is (33.70 units)mind you are paying full rent to the landlord and you have a shower now you must cut cost because instead of greeting 120 units for R200 up get 66 and that cannot last you even a month .please review at least 10% can be credited back to them not 50% .we are suffering to such a point that other people turn to bridge because of your robbing system.
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Citiq Prepaid's replyOfficial
07 Jul 2020, 09:25Hi Thobi, we encourage you to speak to your landlord regarding any tariff-related questions.
For more information on how tariffs are calculated, please visit https://www.citiqprepaid.co.za/faq/#does-all-my-money-go-into-purchasing-units.
To discuss any other aspect of our service you are welcome to contact Citiq Prepaid’s call centre on ***.
For more information on how tariffs are calculated, please visit https://www.citiqprepaid.co.za/faq/#does-all-my-money-go-into-purchasing-units.
To discuss any other aspect of our service you are welcome to contact Citiq Prepaid’s call centre on ***.
Citiq Prepaid's reply07 Jul 2020, 09:25
Official
Hi Thobi, we encourage you to speak to your landlord regarding any tariff-related questions.
For more information on how tariffs are calculated, please visit https://www.citiqprepaid.co.za/faq/#does-all-my-money-go-into-purchasing-units.
To discuss any other aspect of our service you are welcome to contact Citiq Prepaid’s call centre on ***.
For more information on how tariffs are calculated, please visit https://www.citiqprepaid.co.za/faq/#does-all-my-money-go-into-purchasing-units.
To discuss any other aspect of our service you are welcome to contact Citiq Prepaid’s call centre on ***.
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t.kambula t.kambula's updateReviewer Update
07 Jul 2020, 16:10Citiq made that decision she is receiving funds that are due to her...I don't need to go through any information I know that for normal meter boxes when you buy an electricity with R100 you get 62 units I've got proof but when you buy for your citiq meter box I get 33.7 what happens to the difference? You pay it to her every first week of the month.
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t.kambula t.kambula's update07 Jul 2020, 16:10
Reviewer Update
Citiq made that decision she is receiving funds that are due to her...I don't need to go through any information I know that for normal meter boxes when you buy an electricity with R100 you get 62 units I've got proof but when you buy for your citiq meter box I get 33.7 what happens to the difference? You pay it to her every first week of the month.