1 reviews | Active since Oct 2016
45units for R100
<p>you guys are ****ing us, to get 45units for a R100 is madness, normal people get about 90 uints for R100, what is happening!!!! </p>
Dear Duncan
We are very sorry that you are not satisfied with your Citiq Prepaid meter....let us try and help you...
The tariff that Citiq Prepaid charges is set by the Landlord, and not by Citiq Prepaid. The Landlord uses our meters to RECOVER his cost of providing electricity to his tenants, and should set his tariff at the same that he/she pays the Municipality / Eskom.
If your friends / neighbours are getting more units than you are, then the Landlord where he resides might be being charged a different tariff from the Municipality / Eskom than your Landlord.
If you supply us with your meter number, we can look into it, and ensure that you are being charged the appropriate tariff for your residential area.
If we can see that the tariff is incorrect, we can contact your owner to instruct us to change it.
Kind regards
Simon (Director - Operations)
Dear Duncan
We are very sorry that you are not satisfied with your Citiq Prepaid meter....let us try and help you...
The tariff that Citiq Prepaid charges is set by the Landlord, and not by Citiq Prepaid. The Landlord uses our meters to RECOVER his cost of providing electricity to his tenants, and should set his tariff at the same that he/she pays the Municipality / Eskom.
If your friends / neighbours are getting more units than you are, then the Landlord where he resides might be being charged a different tariff from the Municipality / Eskom than your Landlord.
If you supply us with your meter number, we can look into it, and ensure that you are being charged the appropriate tariff for your residential area.
If we can see that the tariff is incorrect, we can contact your owner to instruct us to change it.
Kind regards
Simon (Director - Operations)