Citadel

It is now more than 2 years after my father in law passed away....his estate has yet to be finalized. Being a man so patricular with all his afairs and keeping such a neat and good, up to date filing system for all of his affairs...he would surely turn in his grave by the way Citadel has been handling his affairs!! It is an absolute disgrace and there is still no closure....no feedback....just more and more lame excuses!! Whist trying to move on...one has to constantly deal with a company and it's employees incompetance and lack for compassion...what is the next step then...FAIS....lawyers? As by now we strongly suspect a big, fat rat somewhere....