Terrible Management S****s Circus Circus - Galleria

I ordered the Spicy Portuguese pasta, which is always my choice on every visit to Circus Circus. This time, however, the pasta tasted very unpleasant - I then made it known to the assistant manager who then got her Chefs in the kitchen to taste it, after 5 minutes, she comes back without the meal and says "the chef says its actually tasting very good". This made me a bit angry as a customer, number 1 the food tasted terrible, number 2 it isn't for the chef to comment and say that the food tastes very good as I THE CUSTOMER was not happy at all, number 3 the manager could not even give me a solution to resolve this.

After my family had finished their meals, the waiter brought the bill, which still had the Spicy Portuguese pasta on it, I was happy to pay the bill, but I asked to see the senior Manager to see if he could explain why I should pay for a meal that was sent back to the kitchen, as it was barely eaten. The Senior Manager (whom had no people s****s whatsoever) blatantly told me that there was nothing wrong with the meal, fair enough if their opinions are much more important than mine as the customer, I respect that, but I then asked him why have you not, out of common courtesy offered to re-make the meal or substitute for something else? Instead of making me pay for a meal I have not eaten. His response was "I can't do that".

I am appalled and cannot believe the lack of management s****s, I will NEVER visit the Circus Circus - Galleria Branch ever again!