WJ
Whaeed J

1 reviews | Active since Dec 2018

03 Dec 2018, 08:47

Circulution are **********

This is my experience with circulution. Below is the 1st email I sent to them and until today I have not received any response from them. This is **************** and they should be stopped.

..............................................................

To whom it may concern

I Whaeed Jacobs was approached by 1 of your salesman named Zeca at the Grove mall in Namibia to test one of the systems.

After the demonstration I was told that the system tested cost around R2800. This all happened on the Friday 16th November 2018.

I was impressed by the system and wanted to purchase but because of my daily banking limits I could not purchase it but the salesman Zeca insisted that I could give R500 deposit and collect the following day on Saturday 17th November when I pay the balance of R2300. This I did gladly.

Within a few seconds of paying the balance of R2300 Zeca pulls out another system but this time tells me that for a R1700 extra I could get a better control unit with 4 extra functions and higher intensity levels.

I asked why he never introduced this control unit on the day he demonstrated the system, he's response was that they only received it on that Saturday morning.

By then my wife leans over to me and said that they had the control unit the day before when Zeca demonstrated it.

Zeca the salesman made my wife seems like a **** and I started getting irritated with him and insisted on speaking to his manager.

Zeca then first had a conversation with another guy, then turns to me and said this is the manager. When I started questioning the " so called manager" he ask me to be excused for a moment and within minutes someone else steps up as manager.

By now I'm furious with the run around of sales team and managers and immediately requested a refund of R2800.

I was given an email address and told to apply via email.

I left the stand at the Grove mall without the purchased unit but only the slips to prove that payment was made and insisted that they make a note on the slips that I did not take the unit.

So I kindly request you to refund me as quickly as your team was able to take payment.

Kind regards

Whaeed Jacobs.

Please for further info or any questions please do not hesitate to contact me on ********** Or WhatsApp me on ********** 089 Or Cell: +264 81 **********

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