NL
Nomusa L

1 reviews | Active since Jun 2016

08 Jun 2016, 12:50

POOR SERVICE

<p>POOR SERVICE</p> <p>I got a very bad service from your consultants since last week Thursday until today (08-06-16).I spoke to different agents can`t remember their names exactly but the ones i remember is Thomas and Dikeledi. My money was debited twice on my account and when i called i was told about system error,and i was promised that i will get my money the following morning . I called again yesterday as i wasn`t credited yet and spoke to Thomas , he told me that the finance manager is busy with the refunds and i will be credited the very same day.I called again today and asked to speak to the manager/supervisor but they kept on transferring from one line to another until I spoke to Thomas again and he told me that he said i must send my bank statement to them so that they will be sure that they deducted my money twice of which he never mentioned that to me when we spoke the previous day.They hung up on me sevaral times yesterday while i was using my airtime.Iam very disappointed in their services</p>

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