Cipla false promises costing customers money

Last year I contacted cipla regarding finepecia 1mg it is to help prevent hair loss in men they have not supp**** this item which men in Sa are hugely dependent on its very much in demand cipla excuse given was that ingredients supply was the problem which is a lie given they supply a 5mg version as well , 1mg is what men require in general . They’re regional contacted me and promised that by new year the 1mg would be available we are now in March and this has not been addressed as promised and conviently cipla are ignoring my query relating to this promise made late last year . How can you supply 5mg which doctors do not prescribe and not the 1mg there is no valid excuse you have the ingredients you are costing people having to go back and forth to doctors paying for visits to get sricpts when there is no supply you have cost me a lot of money as a result of your non supply doctors have not been notified by cipla either for that matter which is rather poor