Home connect WORST SERVICE ....STAY AWAY

I joined this dog and pony show 8 months ago and its been a complete mess right from the start.Firstly the line drops on a daily basis and we have to reset the rooter (the 3rd one by the way) sometimes 10 times a day. 150 phone calls later and this has still not been resolved. Line keeps dropping , no one can resolve the issue if they bother to call you back and management is non existent. Then they have the audacity to want to charge a cancellation fee of R1050 after we have spent more than that on phone calls and lost income due to internet being constantly down. Why must I be penalized for their **** service and incompetence. Nevermind the promise to give us credit for all the inconvenience, like that is ever going to happen!!! Stay far away from this company. Non existent customer service or any kind of service for that matter. If you join them you will be paying for headaches, frustration and fibre that is more off than on. I'm disgusted with you Homeconnect for treating paying customers in such an appalling manner. Would five a 0 star if it was possible.