Worst service - Even Worse Attitude

<p>It took me 7 months to sort out my cc due to the incompetance of the CIPC. Now after all that is sorted, to change the member details is also becoming a nightmare. I submitted the required documents on the 21st of July and received the following message from their system "2016/07/21 07:33:18 AM CK2 The documents were received and queued for processing". As nothing has changed, I decided to call in to find out what the hold up was as the time has lasped according to their SLA. After waiting 25 minutes to speak to an agent, she tells me no documents were received. How is it possible when your system confirmed it when we sent it through?? So now I had to email it to manualck2 and I have to wait another 5 days. Dont you realise you are messing with people livlihoods? Your system and your service is absolutly appauling and it is clear nobody in that institution knows what is going on. I need this change to be TODAY as I have waited long enough to get this done. Can someone please help me!!!!!!</p>