Worst customer service ever

I phoned CIPC for the 3rd time today and eventually after coming through to someone within 31 minutes holding on, a lady answered very rudely and an attitude as if she doesn't want to work there or does not want to help anyone. I asked her how does registering a company online work. She rep**** and said that I should hold on, still with her attitude. After holding on, its as if she doesn't know what she is talking about and totally *********** to do her job. She asked for my customer details and I asked her, why does she need my details if I only want the info on hoe to register a company, she rudely rep**** and said I phoned and she needs to put my details in on the system after she asked the question why do I think she needs my details. As we continued our conversation, I asked with who am I speaking and she dropped the phone in my ear. I think this is pathetic service from CIPC and how can you employ anyone so unmannered and that cant even deal with customers. If its customer service then we expect customer service. This is the worst experience ever from a big \professional\" place like this,"