Unallocated Payment and No Response to Query Ticket

<p>Payment of R175 for CIPC Account DION20 was made on 22 June 2016, this remains unallocated to the account so on 28 June 2016 a Query was lodged on ticket number ********** 1606T72876, with the proof of payment attached to the query. To date this query has not been resolved and the payment remains unallocated; I have attempted to make contact through the call centre on two seperate occasions and gave up after waiting on hold for 20 minutes on both occasions. I have also emailed the CIPC Ombudsman twice and still no resolution. How am I supposed to register my company and trade legally and provide employment if this is how CIPC treat South Africans?</p>