1 reviews | Active since Sept 2015
The Circus is back in town
If I have ever witnessed clowns in operation then CIPC takes first prize. I have been unable to file my annual company return for the past three (3) weeks now as CIPC's Web Portal simply does not work. Firstly it appears the CIPC Web Portal was built by either a child or a "Developer" using garbage like Wordpress as it does not work correctly. Furthermore when you email CIPC for assistance they are running a Black Hole for an email account and every email I have sent thus far has been ignored - not even received a read receipt to date! The only channel you get any form of response is X, for which it again appears they have a child writing responses as they keep telling me to use a different Web Broswer to address my issue. They can't seem to wrap their minds around the simple fact that the functionality as per the screen shots in their 'Online User Guide' has an all important 'CONTINUE' button so you can file the return. I have explained to them on X multiple times that the 'CONTINUE' button is missing from the portal regardless of which Web Browser I use (I have tried with Google Chrome, Microsoft Edge, Apple Safari etc. and all render the same result), only to be told that I must then email them for which I have more chance of falling pregnant than getting a response or assistance for that matter! The fact that we as business owners have to pay CIPC for the annual returns (This is not a free service) seems to be beyond them and exactly like anything the government is involved in - be it ESKOM, TRASNET, SAA etc. these SOE's are all the same including CIPC which is utterly useless and a complete waste of the customers time. If you want companies to be compliant then why not start by (a) Making it quick and simple and (b) deploying a platform that actually works especially given the fact that you are billing for your so-called non-existant services ?
