TS
Thabang S
1 reviews | Active since Jun 2017
20 Jun 2017, 02:42
TAKING CUSTOMER APPLICATIONS FOR GRANTED
<p>CIPC rejected my application for no reason ,when asked they say I have to re-upload the documents for processing without explaining the real reason for first rejection showing they dont give much attention to customer applications. </p> <p> </p> <p>I am now dealing with irated customers for no apparent reason.</p>
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Replies (2)
Cipc's replyOfficial
20 Jun 2017, 09:15Morning
Every time a document is rejected there is a reason and I have sent you the rejection letter on your personal email yesterday. Rectify your ID copies as per the instruction on the rejection letter and please note that you are required to recapture the document as well then upload or email it.
Regards
Best regards,
Cipc's reply20 Jun 2017, 09:15
Official
Morning
Every time a document is rejected there is a reason and I have sent you the rejection letter on your personal email yesterday. Rectify your ID copies as per the instruction on the rejection letter and please note that you are required to recapture the document as well then upload or email it.
Regards
Best regards,
TS
Thabang S's updateReviewer Update
20 Jun 2017, 23:52This complaint is clealy following up on the emails that we exchanged if you read it correctly.With the following points to note :
1.Reject application for no reason ( We both agreed all documents were correct initially and you said I must re-upload) .
2.Re-uploading the same documents (You clearly guaranteed me that this time it would be accepted ,meaning two wrongs can make it right at CIPC ,I have emails to show )
3 .The complaint is raised because CIPC seems to be ignoring my request for a proper rejection to show my clients ,since re-uploading (which is restarting the whole process ) ,will need all my clients new signatures, new track number (which will be prone to rejection also) and repetition of this cycle all over again .
4. The track number used by CIPC also forms part of my business and should also be closed and filed on my side . but CIPC Rejection does not suffice and we both agreed .
5. What is the CIPC resolution in this matter of rejecting customer applications without checking compliance , employees can just reject applications as they like and the clients will always re-upload (Is that CIPC tagline of business),
ARE OUR APPLICATIONS TAKEN FOR GRANTED BY CIPC TO BE REJECTED AND RE_UPLOADED WITH OR WITHOUT COMPLIANCE?
TS
Thabang S's update20 Jun 2017, 23:52
Reviewer Update
This complaint is clealy following up on the emails that we exchanged if you read it correctly.With the following points to note :
1.Reject application for no reason ( We both agreed all documents were correct initially and you said I must re-upload) .
2.Re-uploading the same documents (You clearly guaranteed me that this time it would be accepted ,meaning two wrongs can make it right at CIPC ,I have emails to show )
3 .The complaint is raised because CIPC seems to be ignoring my request for a proper rejection to show my clients ,since re-uploading (which is restarting the whole process ) ,will need all my clients new signatures, new track number (which will be prone to rejection also) and repetition of this cycle all over again .
4. The track number used by CIPC also forms part of my business and should also be closed and filed on my side . but CIPC Rejection does not suffice and we both agreed .
5. What is the CIPC resolution in this matter of rejecting customer applications without checking compliance , employees can just reject applications as they like and the clients will always re-upload (Is that CIPC tagline of business),
ARE OUR APPLICATIONS TAKEN FOR GRANTED BY CIPC TO BE REJECTED AND RE_UPLOADED WITH OR WITHOUT COMPLIANCE?