System not working, No Help, and No one to talk to

<p>I have a customer number and made a payment in the middle of last week. I followed all the instructions, used only my customer number as a reference and now my payment still isn't reflecting. With a quick google search the CIPC website tells me to email ********** with the proof of payment any my customer number. Soon after I receive an email back telling me to log a ticket. When trying to log in with my customer number your ticket logging system tells me that my user does not exist. Of course it does and when I try to create a new user it tells that it does but refuses to let me log into your system to log a query to allocate the payment. When trying to phone I am warned that I need my ticket number handy to receive assistance and after 25 minutes of holding on I give up.</p> <p> </p> <p><br />What do I need to do to just speak to someone at the CIPC????</p>