AB
Aphiwe B

1 reviews | Active since Mar 2018

06 Mar 2018, 00:57

Savage CIPC

I would like to share my toxic relationship with CIPC and it's untruly and ******** staff. Today I received the worst customer experience from a CIPC consultant on Facebook who proved how they don't respect their customers time and effort nor do they care if we are satisfied with their service . For the past weeks I have been wanting to ask if CIPC has received my recent application to register a Non profit company again after receiving an e-mail from the Companies Tribunal on 26 October 2017 that it was rejected because one of the directors included their Smart ID copies that was only photocopied in the front .

It's really frustrating reaching out to CIPC because their just hostile . I remember when I read on Facebook last year that the company will be having a workshop , and asked when they will be having a workshop in Mthatha . After taking their time to respond , they gave me the date and venue but never answered my question when I asked about the time . As a physically disabled young you want to be well prepared so that you can take the necessary precautionary measures , especially when you are going to a congested area like that and you live far. Unfortunately I did not attend the workshop was ignored when I asked about their next workshop and if they left any notes that be useful . This year I have been wanting to send an new application to register a non profit company with members after it was rejected last year because one of the directors had a Smart ID copy that was only photocopied in the front . I then followed up on that and received assistance from the Companies Tribunal consultants and sent e-Services the Affidavit and CTR142 - I received no response about that and my new tracking number . I have sent CIPC numerous Enquiries asking them how I can get a new tracking number ? how to register my company ? have they received my posted manual Non profit company registration application ? CIPC consultants spends so much time interrogating its customers to shift the blame on them for being so slow , that you realize that all of your questions were purposefully ignored. I have to provide them with my tracking number , the reason why my registration was rejected , the dates of my ongoing calls to their pathetic call center number where none picks up the phone , give them the ticket numbers of my Enquiries , etc. It's as if they are using the fact that I am so naive and desperate to their advantage and confusing me is their best strategy . I only want to get things done . The funny thing is that I make an effort to meet their demands after reading , but they haven't even taken their time to help me understand the root of the problem and how it can be resolved. Today, I was brushed off for requesting a telephone conversation with the CIPC Facebook consultant so that we are clear on the main concerns. I was told to call their Enquiries line . I am an unemployed women that's trying to do something about my status and have been providing a community service for three years .

I have missed out on so many programs for SMME's especially those supporting the youth, women , black people, the disabled and projects in rural areas . I don't think CIPC cares about that , or the fact that my name reservation number is valid until the 30 March 2018 and they've done nothing to help me , and I want to take my money back. Why do such negligent companies like this still exist ? Why should be spend more money on trying to get hold of people who don't care about their customer service ? They don't deserve our time or to be employed . They get paid for doing nothing and mock our Intelligence .

Until now , I don't know how I can overcome this but I will be satisfied when CIPC gets what's coming to them and they are left frustrated about its future and image .

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