Rude and unhelpful consultants

<p>So tired of the pitiful service I receive from yourselves. I unfortunately need to deal with CIPC on a daily basis due to the nature of my job. Online servicing is great, until you need intervention from a human!! ONE example: I needed to register a company last week. Couldn't get past the second screen. I had the latest version of Chrome, which the consultant confirmed was correct. She had no idea what the problem was. Asked if I could speak to someone in the technical team and there is no such person!! What??!! So what now?? Today I see a Notice on the CIPC site that manual applications for company registrations will no longer be available. So if the online system won't work, WHAT ARE WE SUPPOSED TO DO!!! </p> <p> </p> <p>I have a ton of work to process today and the system is down. Supposed to be up and running at 6am. Dreaded contacting a consultant but had no choice. When he answered and I started to speak he rudely 'shouted' at me to speak up! I asked him when the service was going to be up and running and at the end of his mumbling I could make out that he had no idea and couldn't help. </p> <p> </p> <p>PLEASE employ competent staff who care about offering service and actually want to help!!</p>